Live prices for your dates · free cancellation on many rooms

Hotel · Mexico City · Federal District

Four Seasons Hotel Mexico City

A polished five-star stay on Paseo de la Reforma, with a courtyard pool, spacious rooms, and service that guests consistently praise.

  • Heated outdoor pool and sun terrace
  • Free Wi-Fi in all rooms
  • Pet-friendly with dedicated amenities
8.6 Great 337 reviews Booking.com 8.6 · 337 reviews

About

Four Seasons Hotel Mexico City

Four Seasons Hotel Mexico City sits on Paseo de la Reforma in Colonia Juarez, within easy reach of Chapultepec Park and the Sevilla metro station. The hotel blends classic elegance with modern comfort, featuring an elegant courtyard, a heated outdoor pool, and a full spa with sauna, jacuzzi, and massage services.

Rooms range from Superior King Rooms to the Presidential Suite, all with king-size beds, air conditioning, and coffee machines. On-site dining includes a restaurant, bar, and in-room breakfast, while a fitness centre, business centre, and meeting facilities cover work and leisure needs.

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Attentive, competent service — Guests repeatedly highlight the helpfulness and professionalism of the staff, from check-in to dining and transport assistance.
  • Spacious, well-equipped rooms — Rooms come with king-size beds, air conditioning, coffee machines, and some include terraces or balconies. Reviewers note the generous size and modern comforts.
  • Prime Reforma location — On Paseo de la Reforma, near Chapultepec Park and a short walk to Sevilla metro, making it easy to explore the city.
  • Excellent dining and breakfast — The restaurant and in-room breakfast receive praise, particularly the egg dishes, with a diverse menu that caters to different tastes.

Worth weighing

3 to weigh
  • Comfort score lags behind other categories — While rooms and service rate highly, the comfort category scored notably lower, suggesting some guests found aspects of the room comfort less satisfying.
  • Price point reflects five-star status — Rooms start at $850 per night, a significant investment that may not suit all budgets, especially given the value rating of 8.7.
  • Limited on-site parking — Parking is available but valet only, which may be less convenient for guests who prefer self-parking.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Ambassador Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Governor Suite King

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Presidential Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Superior Room Two Queen

  • 2 King Size Beds

Deluxe Room Two Queen

  • 2 King Size Beds

Premier Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Balcony

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Executive Suite Burdeos View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

One-Bedroom Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Executive Suite Courtyard View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Executive Suite Reforma View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Solarium

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Packed lunches
  • Dinner

Services

  • Room service
  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Laundry
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Concierge

Business & Meetings

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Family

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Toys

Accessibility & Convenience

  • Non-smoking rooms
  • Rooms/Facilities for disabled
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Electric vehicle charging station
  • Key card access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.6
Great 337 reviews

Guest-rated 8.6/10 from 337 reviews

Booking.com · 8.6 · 337 reviews
8.6Verified guest

“The location was wonderful, close to Rio Lerma Street. Breakfasts were delicious, especially the egg dishes, and the staff were incredible—never rushed us. Overall, top-notch service.”

8.6Verified guest

“The staff was always helpful and competent. The room was a good size, and I enjoyed it—it had pay TV, a study table, and an iPod dock. Free Wi-Fi in the room, and the service was very good.”

8.6Verified guest

“Elegant courtyard and fine common areas, with an excellent location near Chapultepec.”

8.6Verified guest

“The room was elegant, staff were attentive, and the outdoor pool was a refreshing place to relax. Being just 0.5 km from Sevilla metro made exploring the city easy.”

8.6Verified guest

“Staying here was amazing. The location is perfect, right by a beautiful park, and the rooms are stylish, spacious, and full of modern comforts. Every meal was excellent, with a menu that suited our tastes. Staff were friendly and efficient.”

8.6Verified guest

“This place suits me perfectly—free Wi-Fi, a fantastic fitness center, and a lovely outdoor pool meet all my needs. On my first stay, the staff helped me arrange transport, which I still remember. Highly recommend!”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Parks & Culture: Chapultepec Park, a short walk away, offers museums, lakes, and green space. The hotel’s courtyard provides a quieter retreat within the property.

Getting Around: Sevilla metro station is about a 5-minute walk, and the hotel can arrange car hire or tours. Paseo de la Reforma puts you on a major avenue for exploring the city.

Dining & Nightlife: The hotel has its own restaurant and bar, but the surrounding Colonia Juarez area offers a range of local dining options within walking distance.

Paseo De La Reforma, 500 Colonia Juarez, Mexico City, Federal District, 06600, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
240 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is available on-site, and valet parking is offered.

Are pets allowed?

Yes, pets are allowed, and the hotel provides pet amenities.

Is there a pool?

Yes, the hotel has both a heated swimming pool and an outdoor swimming pool.

Does the hotel offer airport transfer?

The hotel does not list airport transfer as a specific amenity, but it offers car hire and tours/ticket assistance, which can help arrange transport.

The bottom line

Four Seasons Hotel Mexico City delivers a consistently polished stay with standout service, spacious rooms, and a location that puts Chapultepec and the metro within easy reach. The high price and a lower comfort score are the main trade-offs, but for those seeking a refined, well-run luxury hotel on Reforma, it’s a strong choice.

8.6Our take: a reliable five-star with excellent service, if you’re willing to pay for it.

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